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FREQUENTLY-ASKED QUESTIONS |
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1. Q: How do I subscribe to Gramma Owl's Graphics Archives?? A: It's easy! Just decide how long you would like to subscribe for, then go to the Subscription Page and make your purchase! 2.Q: I've subscribed to Gramma Owl's Graphics Archives. Now, how do I download graphics in the Vault? A: Click a thumbnail to view the full-size image, then right-click the full-size image and choose: "Save Picture As" to save to your hard-drive. Or, right-click the thumbnail image and choose: "Save Target As". 3.Q: How do I use the graphics once I've downloaded them? A: See our Terms of Use for guidelines and suggestions of use, or visit our Gallery for photos, projects and suggestions. 4. Q: What format are the images in the Archives? A: We save most of our images as .jpeg/.jpg files. This is the most common format for image files of this kind (pencil drawings), and is compatible with every popular graphics editor and viewer. When Judy draws her images, she scans them in at 300dpi, for crisp images with high detail. 5. Q: What if I download all of the images I want; will there be new ones added in the future? A: Download to your heart's content, and rest assured: new graphics WILL be added as Judy produces them. So, even if you do manage to download ALL the graphics currently housed in the archives, you can always come back for more. To find out what's new in the archives, email us at: info@jandbhowell.com and put What's New? in the Subject Line. 6. Q: I miss Judy/Gramma Owl; what happened to her? A: Judy, a.k.a. Gramma Owl, has had to scale back on her activities, due to a stress-related breakdown. She still draws, and will continue to bless us with her talent and humor for many years to come, God-willing. But she has now turned over the administration of her business to family and friends. Byron and Judy are very grateful for the outpouring of care, concern and prayers that have come in as a result of her health challenges. Thank You all, and we hope you will continue to use and enjoy her artwork!
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